CONTACT
TalktotheTucDeskTeam

Sales, support, security disclosures, or community questions.

CONTACT CHANNELS

The right inbox for your question

We route by topic so your message reaches the person best placed to help.

Sales

Enterprise plans, volume licensing, deployment assistance, and custom compliance requirements. We respond within one business day.

enterprise@tucdesk.app

Support

Bug reports, setup questions, agent connectivity issues, and general product help. Include your TucDesk version and platform.

support@tucdesk.app

Security

Responsible disclosure for vulnerabilities in TucDesk Cloud, the agent, the dashboard, or any public API. We take security reports seriously and respond promptly.

security@tucdesk.app
SEND A MESSAGE

Or write to us directly

GENERAL

General enquiries

For anything that does not fit the categories above, email support@tucdesk.app and we will route it internally. Include as much context as you can — version, platform, and what you were trying to do when the issue occurred.

COMMUNITY

Community and open source

The fastest way to get help from other TucDesk users.

Discord

Join the TucDesk community Discord for real-time discussion, configuration help, and announcements. Active operators and contributors are available most hours.

Join Discord

GitHub Issues

File bug reports, feature requests, and documentation improvements directly on the GitHub repository. Check existing issues before opening a new one.

Open an issue →
SECURITY DISCLOSURE

Responsible disclosure policy

If you discover a vulnerability in TucDesk, please email security@tucdesk.app before public disclosure. Include a description of the issue, reproduction steps, and your assessment of severity. We commit to acknowledging receipt within 24 hours and providing a remediation timeline within 72 hours of triage. We do not pursue legal action against good-faith researchers.